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Are You Ready to Make It Happen at Mondelēz International
Join our Mission to Lead the Future of Snacking. Make It Matter.
You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.
How you will contribute
You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
Role Summary
A forward-looking role focused on innovation, emerging technologies, and future-ready TA solutions.
Key Responsibilities
Future Tech & Innovation
Scan market trends and emerging TA technologies
Evaluate tools/vendors and features within/outside of current Technologies
Run demos and innovation pilots
Contribute to future roadmap planning
Project Delivery
Lead test-and-learn (especially AI-driven projects)
Support complex deployments and configurations
Drive end-to-end solution design
Skills & Experience
Experience in independently leading HR tech, product innovation project in a global organisation
Experience designing/ deploying AI technologies to large operations teams
Experience working with:
AI tools / atools/automationutomation / chatbots
New vendor evaluations or tech pilots
Exposure to:
Market research/benchmarking
Innovation programs or digital transformation
Business case creation / ROI analysis / Risk and impact assessment analysis
Strong storytelling or presenting ideas to leadership
Strong communication with technical and non-technical stakeholders
End-to-end technical project understanding
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job ID: 149908887
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