JD Technical Administrator & Access Support
Experience: 2+ years
Work Mode: Hybrid
Location: Bangalore
Notice Period: Candidates who can join within 30 days may only apply
Job Summary
We are seeking a technically skilled Administrator to support SaaS platforms, access management, and reporting across Legal & Compliance operations within the Strategy & Operations Business Intelligence team. The role focuses on managing platform permissions, providing technical support, developing SharePoint solutions, and contributing to analytics and workflow optimization.
Required Skills & Experience
- 2+ years of experience in SaaS platform administration and technical support.
- Hands-on experience managing user permissions, access controls, and security compliance.
- Proficiency in SharePoint development, including site creation, configuration, and maintenance.
- Strong experience providing technical support and troubleshooting SaaS platform issues.
- Experience building workflows, documentation, and training materials for end users.
- Familiarity with data preparation, reporting, and basic analytics.
- Excellent analytical skills with strong attention to detail.
- Proven documentation and knowledge transfer abilities.
Good to Have
- Experience with KNIME for data analytics and workflow automation.
- Knowledge of PowerApps or Microsoft Power Platform.
- Exposure to legal/compliance operations (Privacy, Contracting, etc.).
- Familiarity with data visualization tools and reporting platforms.
- Experience working in Strategy & Operations or Business Intelligence teams.
Key Responsibilities
- Manage permissions and access controls across multiple SaaS platforms, ensuring security and compliance.
- Provide technical support to users and resolve issues related to platform functionality and reporting.
- Develop and maintain SharePoint sites, libraries, and workflows to support team operations.
- Create and update documentation, training materials, and user guides.
- Build and optimize workflows to streamline legal and compliance processes.
- Assist with data preparation, analytics, and visualization efforts.
- Support evolving requirements across legal functions, including Privacy and Contracting teams.
- Collaborate with cross-functional teams to implement technical solutions and improvements.
