Technical Account Representative - Oracle Cloud Infrastructure

Our Ideal Candidate:

Our ideal candidate will typically be expected to demonstrate the following attributes:

• 15+ years of experience in cloud infrastructure with strong exposure to customer relationship management.
• Expertise in Oracle Cloud Infrastructure (OCI) architecture, components, and services.
• Hands-on knowledge of AWS, Azure, GCP, and experience with IaaS/PaaS solutions across these platforms.
• Proven ability to design and implement scalable, secure cloud architectures including complex network designs.
• Professional certifications in OCI, AWS, Azure, or GCP (preferred).
• Extensive experience with cloud migration, lift-and-shift strategies, and third-party system integrations.
• Strong background in enterprise architecture, with the ability to align business, application, and technology layers.
• Proficiency in assessing existing IT landscapes and documenting technical requirements with a business-centric view.
• Capability to build, secure, and manage cloud environments while ensuring compliance and governance.
• Exceptional customer-facing skills, with a track record of managing enterprise accounts, resolving issues, and driving long-term value.

Your Qualifications:

We are seeking a seasoned professional with over 15 years of experience in cloud infrastructure and customer management. The ideal candidate should possess deep expertise across multiple cloud platforms, with a strong focus on Oracle Cloud Infrastructure, and demonstrate the ability to lead cloud migrations, build secure environments, and maintain strategic customer relationships.

Cloud Infrastructure Expertise

• Deep understanding ofOracle Cloud Infrastructure (OCI)architecture and components.
• Proficient in other cloud platforms such asAWS, Azure, and GCP.
• Hands-on experience withOracle or other cloud IaaS/PaaSsolutions and services.
• Skilled in designing and implementingcloud architecturesincluding network design
• Cloud Architecture certifications(OCI, AWS, Azure, or GCP) preferred.

Migration & Integration

• Strong experience incloud lift-and-shift, workload migration, andthird-party integrations.
• In-depth knowledge ofOracle infrastructure and legacy-to-cloud migration strategies.
• Proven experience inenterprise architecture, with a holistic view of business, application, and technology layers.

Technology Analysis & Documentation

• Ability to assess existingtechnology landscapesand application workloads.
• Strong understanding ofend-to-end technology workflowsthat support business operations.
• Skilled in capturing and documentingdetailed technical requirementsfrom stakeholders.

Cloud Environment Build & Security

• Proficient inbuilding and configuring secure cloud environmentsand automation processes.
• Solid grasp ofunderlying infrastructurethat supports enterprise applications, with emphasis on security and compliance.
• Experience in implementinggovernance controls, security best practices, and monitoring tools.

Customer Governance & Relationship Management

• Demonstrated ability tomanage enterprise-level customer relationships.
• Act as theprimary point of contactfor customer engagements, ensuring satisfaction and trust.
• Understand client goals and align technology solutions to drive business outcomes.
• Collaborate with cross-functional teams toresolve issues, share updates, and ensure customer success.
• Conduct strategic planning sessions with key stakeholders.
• Strong multi-tasking skills with the ability to remain composed inhigh-pressure environments.
• A collaborative team player with awillingness to learn new technologiesand continuously upskill.
• Excellentorganizational, interpersonal, and communicationskills.