Radware Advanced Services organization is looking for topnotch, energetic, effective, and willing to engage Technical Account Manager - to take a holistic responsibility on technical execution and success of Radware strategic customers.
Radware's technical account manager (TAM) is a proactive consultant that implements best practices, provides guidance, and optimizes networking and application resources.
The TAM reviews and validates custom application - design and provides guidance during planning and implementation to help minimize risks and maximize investment.
The TAM is a single point of contact that delivers fast resolutions with project and support planning, on-going communication, and trend reports.
The position location is in India. (EU Timezone)
Responsibilities:
- Weekly conference calls related to POCs & ongoing projects
- Project plan review and validation
- Monthly and quarterly reports
- Case history and trend analysis
- Sample test plan set-up
- Review end-user support plans
- Software update recommendations
- Recommendations for end-user environments
- Best practices and recommendations for ongoing proactive optimization
- Minimize deployment risk
- Optimize application performance and roll-out time
- Maximize investment in the application infrastructure
- At least 5 years industry relevant, Networking and Security integration/maintenance work experience
- Excellent knowledge and hands-on experience of networking equipment with AWS CDN.
- Security consulting experience
- Strong presentation skills, communication and interpersonal skills written and verbal
- Fluent English communication written and verbal
- Experiences in working with EU customers
Primary Location
IN-IN-New Delhi
Work Locations
Radware India, New Delhi
Job
Customer Support
