Description
We are seeking a dedicated Tech Support professional to join our team in India. The ideal candidate will have a strong background in providing technical assistance and support, ensuring a high level of customer satisfaction.
Responsibilities
- Provide technical support to customers via phone, email, and chat.
- Diagnose and troubleshoot hardware and software issues.
- Guide customers through step-by-step solutions.
- Document and track customer interactions and technical issues.
- Collaborate with other team members to resolve complex issues.
- Maintain a high level of customer satisfaction.
Skills and Qualifications
- Fresher - 1 year of experience in technical support or related field.
- Strong understanding of computer systems, mobile devices, and other tech products.
- Proficiency in troubleshooting software and hardware issues.
- Familiarity with remote desktop applications and help desk software.
- Ability to work in a fast-paced environment and handle multiple tasks.
Please free to contact HR Prabha - 9894779447
Walkin Directly
Wright Brothers Analytics Pvt. Ltd.
No. 24, 2nd Floor, Eden Plaza,
Mount Poonamalle Road,
Opp. Chennai Trade Centre,
Nandambakkam, Chennai - 600089,
Tamil Nadu, India.
