Urgent Hiring for -: Technical Sales Executive OR Technical Support Executive (International BPO Antivirus, & Printer Support) Noida 9650225383
Salary: 20,000/- to 70,000/- + High Incentives
Job Location: Delhi,Noida,Ranchi
Shift: Night Shift (US Time Zones)
Process: Inbound Technical Sales
Experience Level: 110 Years
Job Type: Full-Time Work from Office
Job Summary:
We are hiring dynamic and customer-focused Technical Sales Executives for our Inbound International BPO process dealing with errors, antivirus solutions, and printer troubleshooting. This is a target-based sales role where you will assist customers with real-time technical issues and convert inquiries into successful sales of support plans, antivirus software, or related services.
Key Responsibilities:
- Handle inbound calls from international customers (USA) facing errors, malware/virus issues, or printer problems.
- Diagnose basic issues and recommend appropriate technical support services or software (e.g., antivirus, drivers, and service packages).
- Sell support plans or one-time services with a consultative approach.
- Explain technical solutions in simple, clear language to non-technical users.
- Convert technical concerns into sales opportunities by building trust and offering value.
- Accurately maintain customer interaction details in CRM systems.
- Meet and exceed daily/weekly/monthly sales and conversion targets.
- Coordinate with the support team for issue resolution when required.
Requirements:
- Minimum 1 year of experience in an international inbound tech sales process.
- Hands-on experience with issues, antivirus (Norton, McAfee, etc.), and printer troubleshooting (HP, Canon, Epson, etc.).
- Excellent spoken English and convincing skills.
- Strong ability to identify customer needs and pitch relevant services or software.
- Comfortable working in night shifts and high-paced environments.
- Familiarity with remote access tools (e.g., TeamViewer, Any Desk) is a plus.
- Knowledge of CRM platforms and basic PC/network troubleshooting.
Perks & Benefits:
- Fixed salary + attractive incentives & performance bonuses.
- Paid training and career advancement opportunities.
- Work with an experienced and supportive sales team.
- Access to technical tools and scripts for easier resolution.
- Health insurance and other employee benefits (as per company policy).
Join our international tech sales team and turn technical issues into revenue!
