Role: Tech Ops / Sales Support - CPaaS & Whatsapp business API
Location: Noida
Experience: 2-5 years
Function: Pre-sales, Post-sales & Technical Coordination
Key Responsibilities:
.Support sales team with technical inputs during client pitches (WhatsApp Business API, SMS, Voice, RCS, etc.)
.Coordinate with BSPs (Business Solution Providers), telcos, and partners (Meta, operators) for service enablement and approvals
.Handle onboarding processes: template approvals, sender verification, API documentation, and integration support
.Monitor uptime, platform health, and basic incident management with product /engineering teams
.Assist in client training, UAT support, and post-sale configuration queries
- operator coordination , payment, PR generation etc
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
