About Parinaam Foundation
Parinaam Foundation is a non-profit organization with a mission to provide a holistic approach to alleviate poverty. We were conceived in 2006, with the vision to create sustainable change that will have an impact on the poor and lead them to live a better life. Parinaam caters to the needs of the poor by providing critical social services in the areas of healthcare, education, livelihood, and community development.Today Parinaam operates across 20 states. Through innovation and on-ground interventions, we have touched the lives of over a million unserved and underserved families across India.
Technology Strategy & Roadmap
- Own and drive the technology roadmap, aligning it with Parinaam's programme goals and organisational priorities.
- Co-develop the annual technology plan and budget with the COO; present quarterly updates to leadership.
- Identify and evaluate new technology initiatives and tools that can drive impact and operational efficiency.
- Report progress to the COO on a weekly basis (initially), moving to monthly as responsibilities are established.
Infrastructure, Cybersecurity & Cloud
- Own server management, network configuration, cybersecurity, cloud backup, and IT compliance.
- Ensure all systems, data, and infrastructure are secure, regularly backed up, and compliant with applicable standards.
- Oversee IT support and troubleshooting, directing the MIS Analyst on day-to-day infrastructure monitoring.
- Maintain asset register and license inventory for all software and hardware.
Vendor Management & Product Development
- Manage all vendor relationships (E2E, hosting, domain, and others), including contract negotiation, performance reviews, and escalations.
- Drive product development lifecycle: requirements gathering, testing, UAT, deployment, and documentation.
- Lead application testing, user training, and creation of SOPs and technical documentation.
- Coordinate with the COO on key vendor meetings and technology reviews, particularly during the first 6 months.
Reporting, Impact Verification & Data Quality
- Own the reporting and impact verification function: ensure all data reports, programme dashboards, and strategic reports produced by departments (including those generated via Claude) are verified and accurate before reaching leadership.
- Direct the MIS Analyst on building and maintaining data records, data pipelines, and quality-assurance checklists.
- Cross-check and validate impact reports, strategic data outputs, and AI-generated reports before they are shared with leadership or external stakeholders.
Team Management & Capacity Building
- Directly manage and mentor the MIS Analyst and Tech Consultant, providing clear priorities, regular check-ins, and performance feedback.
- Direct the Tech Consultant on automation and AI tool priorities; ensure no infrastructure tasks are assigned to the Consultant.
- Build internal digital capability by training programme teams on technology tools, AI platforms, and best practices.
- Collaborate with Fractional CTO on complex technical decisions and participate in strategic technology reviews.
- QUALIFICATIONS & EXPERIENCE
Education
- Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related technical field.
- Relevant certifications in infrastructure, cloud, or cybersecurity (e.g., AWS, Azure, CISSP) are an advantage.
Experience
- 5–8 years in technology management, with hands-on experience in infrastructure, product development, and vendor management.
- Experience working in an NGO, social sector organisation, or mid-size enterprise strongly preferred.
- Demonstrated experience managing small teams, vendor contracts, and technology budgets.
- Familiarity with data platforms, MIS systems, dashboards, and programme reporting frameworks.
- Exposure to AI/automation tools and deployment (e.g., Claude, google scripts, Jira, N8N, Deluge script) is a plus.
- SKILLS & COMPETENCIES
- Strong infrastructure skills: server management, network configuration, cybersecurity, and cloud/backup architecture.
- Player-coach mindset: ability to set strategy and simultaneously execute at the ground level.
- Strong vendor negotiation, stakeholder management, and communication skills.
- Proficiency with product management: requirements gathering, UAT, and deployment workflows.
- Analytical thinking with the ability to interpret data and ensure reporting accuracy.
- Experience writing SOPs, technical documentation, and user guides.
- High ownership orientation with the ability to manage multiple workstreams with minimal supervision.
- Ability to adapt quickly to a mission-driven, fast-paced environment and build trust with non-technical stakeholders.
Skills: technology,cloud,automation
