Tech Consulting - ERP Apps Specialist I

About The Role

• As part of the implementation team, you will deliver LNRS solutions internationally to clients in banking, insurance, and fortune 1000s, building enduring relationships with these clients and acting as the gateway between the internal product team and the client's compliance and IT departments. You will help external clients understand our compliance and risk software solutions and integrate these into their IT or systems infrastructure. You will be involved in interesting and challenging, client-facing work, with responsibility for some or all phases within the project life cycle, including data analysis, implementation, training and ongoing client relationship management. The role is based in our Mumbai office. As this is a client-facing role, you may frequently be based on client site, and regular travel is part of the job, up to 30% of your time.

Responsibilities

Functional consulting support and data analysis:

• Using your understanding of compliance and sanctions risk management, provide advice and support to clients on compliance and risk regulations, systems and processes.
• Investigate and analyze client business activities and processes to make them more efficient and compliant using LNRS products.
• Conduct workshops to gather and analyze client requirements and recommend solutions.
• Understand client use cases and requirements and apply best practice to client implementation.
• Identify, analyze, and interpret trends or patterns in complex data sets.
• Ensure the integrity of project data, including data extraction, storage, manipulation, processing, and analysis.
• Perform the functional customization of the solution.
• Train end users on the new systems and processes.
• Create and deliver ad-hoc reporting as well as automating on-going reporting to meet client needs.
• Manage project prioritization, planning and tracking to ensure quality and timelines of deliverables to the client are met.