Team Member - MIS-CREDIT CARD-Marketing HO

Team Member - MIS-CREDIT CARD-Marketing HO

Mumbai, Maharashtra, India

Job Description : Allocation /Analytics Team

Job Description: Credit Card Product - MIS Team Manager

Department: Credit Card-Marketing HO

Experience Level: 4 to 7 years overall (2-3 years in credit card domain is preferred)

Grade : M2-M3

Key Responsibilities:

1. Data Management & Reporting:

. Develop and maintain robust MIS (Management Information System) for credit card products.

. Generate and automate regular reports and dashboards using DEX, SAS, SQL, Power BI, and Excel.

. Perform detailed credit card portfolio analysis, transaction trends, and product performance to provide actionable insights.

. Ensure timely delivery of accurate analysis reports to stakeholders and senior management.

2. Business Insights & Analytics:

. Conduct deep-dive analysis on credit card portfolios to identify growth opportunities and risks.

. Monitor key performance indicators (KPIs) such as spend patterns, customer retention, delinquency rates etc.

. Support product teams in pricing strategies, credit risk evaluations, and campaign performance.

3. Data Integrity & Quality:

. Ensure data accuracy and consistency across all reporting systems and databases.

. Collaborate with IT and data engineering teams to resolve data discrepancies and system issues.

4. Stakeholder Collaboration and Team management:

. Work closely with product managers, risk teams, and marketing teams to support data-driven decision-making.

. Present insights and findings in a clear, concise manner to technical and non-technical audiences.

. Lead a team of 3-5 people.

5. Process Improvement:

. Identify and implement opportunities for process automation and efficiency improvements.

. Stay updated on best practices and emerging tools in data analytics and reporting.