Role Summary-
The primary purpose of the role is to plan, direct and control the Government (Central & States at the ministry/secretariat level) and PSUs relationship based banking activities of the Bank under the supervisions and direction of Head GRM. The position plays a key role in developing and maintaining strategic relationships with stakeholders in the various government ministries/committees/autonomous bodies
Core Responsibilities-
- Lead the team in developing and executing strategies to acquire new government, ministry, and PSU clients.
- Analyze market trends and identify potential business opportunities within the public sector.
- Set and achieve ambitious growth targets for the B2B segment.
- Establish YES Banks equity with key decision makers/stakeholders in the GOI/State Government administration for garnering the government business currently handled by the PSU banks
- Build and maintain strong relationships with key decision-makers in government departments, ministries, and PSUs.
- Understand the specific needs and requirements of each client segment (government, ministries, PSUs) and tailor solutions accordingly.
- Proactively nurture existing relationships and ensure high client satisfaction. Articulation of customer requirements to the product teams and work closely for product development to ensure customer needs are met
- Co-ordinate with financial markets, investment banking and retail banking teams to ensure synergies in cross selling products to government/PSU customers
- Achievement of the targets set out in the budget for the year for Government Relationship Management (overall and product wise)
- Responsible for management/recovery/NPAs for this cluster of customers
- Ensure all sales activities comply with relevant banking regulations and government procurement norms.
- Maintain strict ethical standards and transparency in all client interactions.
- Determining the skills and manning levels required for effective delivery of services
Essential Competencies-
- In depth knowledge of the working of the GOI/State Governments/PSUs and nuances of relationship management with key influencers in the bureaucracy
- In depth knowledge of government banking marketing concepts & experience in developing, launching and scaling up funded/advisory product lines
- Demonstrated ability in building solutions for the niche business segments - government business, PSUs
- Possess a deep understanding of the bank's product and service portfolio relevant to government and public sector clients.
- Stay updated on government schemes, initiatives, and regulations that impact financial products and services.
- Effectively present and position the bank's offerings to address the specific needs of government clients. Demonstrates ability to drive results and be very effective in a matrix organization
Understanding of technology in banking
Education-
Essential: CA/MBA from a reputed institute
Preferred: NA
Experience-
Essential: 11-14 years of banking experience of which at least 3-4 years should be in Government Banking in client account management in a leadership position
