Key Responsibilities and Accountabilities
Requirement Analysis & Stakeholder Coordination
- Understand and analyze project requirements and business expectations.
- Conduct status update calls and manage customer escalations and query resolution.
- Chair DRB (Defect Review Board) and Defect Management meetings.
- Coordinate with various stakeholders to ensure smooth operations.
Test Planning & Execution
- Create Test Strategy, Test Plan, Estimations, and Resource Allocations.
- Track progress and report status to stakeholders.
- Create and review Test Scenarios and Test Cases.
- Execute manual and automated test cases.
- Review outputs and test assets produced by the team to ensure quality standards.
Process Compliance & Improvement
- Ensure compliance of self and team to organizational policies and processes.
- Develop ideas for testing or process improvements, including creating accelerators/tools/utilities to improve productivity.
- Ensure project cost savings through efficient utilization of resources.
Team Management & Mentoring
- Identify training needs and ensure mandatory trainings are completed by the team.
- Allocate work, manage team, and conduct meetings.
- Mentor and coach team members to ensure successful completion of projects.
