JOB PROFILE
Position Relationship Manager Location Coimbatore
Reports to Team Leader Category Telesales
Reporting Grade M9-M7
Our Purpose
At Niva Bupa, our purpose is to give every Indian the confidence to access
the best healthcare
Our Values
Commitment
Innovation
Empathy
Collaboration
Transparency
Proficiency
Level
(Please Tick)
L1: - HEAD OF FUNCTION/BUSINESS (Sr. Leadership Team)
L2: - MANAGER OF MANAGER
L3: - MANAGER
L4: - INDIVIDUAL CONTRIBUTOR
About Niva Bupa Health Insurance Company
Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance
Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI
LLP), a leading Indian private equity firm, and the Bupa Group, a leading international healthcare
company with a legacy of providing specialized healthcare services for over 70 years.
Niva Bupa's growth story has been phenomenal. We are one of the fastest growing Stand Alone
Health Insurers in the country with a current employee strength of 7000+ with growth rate of
154% since FY 20 and growing. We are a fully integrated health insurance provider with in-house
claims processing; under-writing and servicing. Our goal is to achieve more than 10000 Cr GWP By
2027 & thus requires goal oriented individuals to be a part of this exciting growth journey to
achieve it.
Niva Bupa is certified Great Place to Work for the 3rd year running and aims become one of the
best workplaces in the BFSI industry.
Niva Bupa is an Equal Opportunity Employer committed to achieving diversity within its workforce,
and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation,
disability, culture, religious and ethnic background. At Niva Bupa 12% of our team handling roles
are led by women. We welcome specially-abled professionals to join our team.
Key Roles & Responsibilities
Primary Role Description
- To achieve sales targets using consultative sales approach, whilst ensuring service
levels and customer satisfaction remain paramount.
- Responsible for sales targets through Inbound and outbound sales
Key Roles & Responsibilities
To manage personal workloads efficiently & create opportunities to achieve and increase sales,
persistency and conversion targets.
To ensure minimum phone statistic requirements are met.
To ensure minimum productivity standards are met at all times.
To use solution/consultative selling approach to provide the most appropriate recommendations for
prospective Niva Bupa customers.
Driving new sales.
Delivery of revenue across all products.
Providing world class customer experience.
Needs to have a clear understanding of the internal and regulatory policies.
Requirements - Education & Certificates
Any Graduate
Language Required
Malayalam
Tamil
