Team Leader Tele Sales

Company Description ReAlpha Infra Pvt. Ltd. is a luxury real estate consulting firm based in Gurugram, serving high-net-worth individuals and investors seeking premium residential and investment-grade properties. The firm focuses on Gurugram's most exclusive corridors, including Golf Course Road, GCRE, Dwarka Expressway, and New Gurgaon. ReAlpha Infra provides personalized, end-to-end advisory services, from property discovery through negotiation and deal closure. The team combines deep market insight, trust, and professionalism to deliver a seamless client experience and strong investment outcomes. Applicants join a growing organization where luxury real estate expertise and client-centric guidance are core values.

Role Description The Team Head – Tele Sales is a full-time, on-site role based in Gurugram, responsible for leading and optimizing the tele sales function for premium real estate offerings. This role oversees a team of tele sales professionals, sets daily and weekly targets, monitors performance, and ensures consistent follow-up with qualified leads. The position involves designing call scripts, guiding the team to effectively pitch luxury real estate options, and coordinating with account management and on-ground sales teams to convert telephonic inquiries into site visits and closures. The Team Head will analyze call data, refine lead qualification processes, and maintain accurate records in CRM tools to support forecasting and pipeline management. The role also includes coaching and mentoring team members, conducting regular training, and collaborating with leadership to align tele sales strategies with business goals.

Qualifications

• Strong Sales and Sales Management skills, with experience driving tele sales performance and meeting revenue targets.
• Proficiency in Team Management and Account Management to lead, motivate, and develop a high-performing tele sales team while ensuring excellent client handling.
• Robust Analytical Skills to interpret call and conversion data, optimize campaigns, and refine lead qualification processes.
• Previous experience in real estate is highly beneficial.
• Excellent verbal communication and negotiation skills, with a professional phone presence and customer-centric approach.
• Ability to work on-site in Gurugram and collaborate closely with cross-functional teams.
• Bachelor's degree in Business, Marketing, or a related field; an MBA or equivalent postgraduate qualification is an added advantage.
• Comfort with CRM systems, call tracking tools, and basic MS Office applications.