Team Leader / Team Manager – Healthcare Enrollment & Billing

We are hiring experienced professionals for Team Leader / Team Manager roles in Healthcare Enrollment & Billing operations. The ideal candidate should have strong domain knowledge in healthcare products and commercial insurance enrollment, along with excellent people management and communication skills.

Key Responsibilities

• Manage day-to-day healthcare enrollment and billing operations
• Lead and mentor teams to achieve productivity and quality targets
• Monitor KPIs, SLAs, attendance, and team performance
• Handle escalations and ensure timely issue resolution
• Coordinate with internal stakeholders and clients
• Drive process improvements and operational efficiency
• Prepare reports and maintain operational metrics

Required Skills

• Experience in Healthcare Enrollment / Medical Billing / RCM
• Knowledge of Commercial Insurance processes
• Team handling and people management experience
• Strong communication and stakeholder management skills
• Good analytical and problem-solving abilities
• Ability to work in a fast-paced environment

Eligibility Criteria

Team Leader

• 4–7 years of relevant experience
• Experience handling a team in healthcare operations

Team Manager

• 7–12 years of relevant experience
• Experience managing multiple teams or Team Leaders

Work Details

• Hybrid Work Model
• Day Shift
• 5 Days Working

Preferred Skills

• Experience in healthcare products domain
• Exposure to KPI/SLA management
• Process improvement and client management experience