team leader personal loan sales (call center)

Description

We are seeking an experienced Team Leader for our Personal Loan Sales team in our call center. The ideal candidate will have a proven background in sales leadership, particularly in the financial services sector, and will be responsible for guiding a team of sales agents to achieve performance goals.

Responsibilities

• Lead and manage a team of call center agents to achieve personal loan sales targets.
• Develop and implement sales strategies to enhance team performance and drive results.
• Monitor team performance metrics and provide coaching and feedback to team members.
• Conduct regular training sessions to improve product knowledge and sales techniques.
• Ensure compliance with company policies and regulatory requirements.
• Foster a positive team environment and motivate team members to excel.

Skills and Qualifications

• 3-5 years of experience in call center sales or related field.
• Proven track record of meeting or exceeding sales targets.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to analyze data and make informed decisions.
• Familiarity with personal loan products and financial services.
• Proficient in using CRM software and Microsoft Office Suite.