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Job Description
Job Title:
Team Leader, OperationsJob Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Role and Key responsibilities:
Responsible for over sales performance management of the program and liaise with all functions as well as clients to design sales improvement strategies
Conduct monthly sales transaction audits and share feedback to improve process knowledge, selling skills
Work closely with the Quality & Trainingteams, to co-own team and unit level targets
Perform operational activities such as processing sales contacts, transaction monitoring, participation in the process calibration sessions
Sharing overall sales performance reporting and key project benefits
Knows, understands and appropriately applies sales / soft skills, methods and processes required for the position.
Keeps current with new and (or) updated selling skills / techniques, trends and development in the field
Key Skills and knowledge:
Total 5+ Years of Experience in Team handling
3+ Years of Sales Experience ( Preferred Inside Sales )
2+ Years of Self sales Experience
Educational Qualification : Graduate
Disclaimer:- Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.
Location:
IND Gurgaon - DLF Infinity Tower C, Portion 4th & 5th FlrLanguage Requirements:
Time Type:
Full timeMore Info
Key Skills
Sales transaction audits
Quality training
Sales improvement strategies
Sales performance management
Process knowledge selling skills
About Company
Mission: Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We've got them covered. But how We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
