Job Description

Source new Gold Loan customers and achieve business acquisition targets.
Conduct accurate appraisal and valuation of gold ornaments as per company guidelines.
Process Gold Loan applications and ensure completeness of documentation.
Verify KYC documents and maintain regulatory compliance.
Handle disbursement, renewal, part-payment, closure, and release of pledged gold.
Manage customer relationships and address customer queries efficiently.
Cross-sell relevant financial products to existing customers.
Follow up with customers for renewals, overdue accounts, and repayments.
Ensure safe handling, storage, and custody of pledged gold ornaments.
Maintain branch records, registers, and MIS reports.

Support branch operations and contribute to overall business growth