Team Leader - Call Centre

iMarque Solutions Pvt Ltd

Chennai

2-5 Years

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Posted a day ago
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Job Description

Job description

We are looking for Team Leader with Call centre/ BPO experince, who can travel with us with our professional path

Responsibilities

Responsible for team Performance, Attrition and shrinkage. Prepare Daily reports. Manage and Handle all the team reports and improve performance on daily basis. Dialer Management exposure & usage is must. Knowledge of Excel & good working skills in Systems.

Required Candidate profile

Candidate with 2+yrs in Inbound and outbound Voice process from domestic Call center domain with strong Team Handling experience. Along with Tamil & good English, knowing any one languages - Kannada / Telugu must.

More Info

Job Type:

Permanent Job

Industry:

Information Technology

Role:

Customer Service Executive (Voice)

Function:

Customer Service/Call Centre/BPO

Employment Type:

Full time

About Company

iMarque Solutions Pvt Ltd

iMarque Solutions Pvt. Ltd., founded in 2004 and based in Chennai, India, is a leading BPO service provider. The company offers a range of services including medical billing, data processing, document management, and call center operations. With a diverse client base across multiple industries, iMarque delivers customized outsourcing solutions.

Job ID: 112828853

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