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Job Purpose
To oversee a team of outbound sales agents, to drive business growth and meet performance targets. Primary responsibilities will include managing team operations, ensuring high-quality sales interactions.This role demands strong leadership skills, excellent sales acumen, and a results-oriented mindset.
Responsibilities
Core Responsibilities:
1. Team Management:
. Supervise and mentor a team of outbound sales agents.
. Conduct daily team briefings to set targets and expectations.
. Monitor agent performance and provide constructive feedback.
2. Sales Strategy Execution:
. Implement sales strategies to meet or exceed team targets.
. Develop call scripts, objection-handling techniques, and closing strategies.
. Analyse sales data to identify trends and optimize performance.
3. Performance Monitoring:
. Track individual and team KPIs, including call volume, conversion rates.
. Ensure compliance with company standards and data protection Policy.
4. Training and Development:
. Identify training needs and organize periodical trainings.
. Ensure new hires are effectively onboarded .
. Promote best practices for Lead conversions.
5. Customer Relationship Management:
. Address escalated customer queries/issues promptly and effectively.
Qualification Graduate , Master / Postgraduate
Tata Asset Management Limited (TAM) is the Investment Manager to Tata Mutual Fund. Our origin stems from a much respected and internationally acclaimed industrial house – the Tata Group – whose business philosophy has made our country and its people partners in the wealth creation process. Our heritage invokes "trust" among consumers, employees, shareholders and the community alike. Though a great heritage is obviously something to cherish, we also seek to carry that legacy through a set of well defined and time tested globally accepted business practices. Being part of the Tata group, we are well known for our strong adherence to highest standards of ethics and fairness in all our business dealings.
TAM manages funds across the entire risk-return continuum. These include equity funds, balanced funds and debt & money market oriented funds. The company provides investment management, risk management and advisory services to institutional, intermediary and individual investors.
Job ID: 104629833
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