About QX: -
At QX Global Group, our purpose is to Enable Transformation for our clients through bespoke solutions driven by the right combination of People, Process, and Platform. We take pride in supporting organizations across diverse industries with expertise built over two decades.
We believe our people are the true engine of our success. Since 2003, this philosophy has guided how we develop future-ready talent and deliver exceptional value through our integrated ecosystem of consulting, digital technologies, and business process management.
With 21 offices across 12 countries and 7 delivery centers in India, 3300+ QXites work closely with 100+ enterprise clients, including Fortune 500 companies — gaining global exposure, innovation opportunities, and cross-border collaboration.
As a people-first organization, we continuously invest in AI upskilling, automation capabilities, and digital learning. Through initiatives like the QX AI Lab, our teams build new-age skills and stay ahead in a rapidly evolving world. We are proud to be a Certified Great Place to Work™, fostering a culture where individuals grow, lead, and thrive.
At QX, we don't just build careers — we build empowered, future-ready professionals.
Job Description:
Team Leadership & Workflow Management
- Leading and overseeing a team of UK payroll executives to ensure accurate and timely payroll processing.
- Allocating tasks, monitoring workloads, and ensuring adherence to deadlines.
- Providing training, mentorship, and performance feedback to team members.
- Acting as the escalation point for complex payroll queries and discrepancies.
Payroll Calculation & Processing Oversight
- Reviewing payroll calculations for accuracy, including salary, bonuses, overtime, and adjustments.
- Ensuring correct calculation of PAYE tax, National Insurance (NI), and pension contributions.
- Overseeing statutory payments such as maternity, paternity, adoption, and sick leave.
Employee & Company Setup Management
- Supervising the setup of new companies within payroll systems.
- Ensuring proper processing of new starters, including tax code validation and onboarding data.
- Overseeing leaver processing, final pays, and P45 issuance.
Compliance & Statutory Submissions
- Ensuring accurate and timely Real Time Information (RTI) submissions to HMRC.
- Overseeing Auto Enrolment (AE) assessments, pension uploads, opt‑ins/opt‑outs, and compliance.
- Keeping the team aligned with changing UK payroll regulations and industry standards.
Query Resolution & Quality Control
- Handling escalated payroll issues, investigating discrepancies, and ensuring resolution.
- Conducting periodic quality checks and payroll audits to maintain accuracy and compliance.
- Ensuring team members follow proper documentation and audit‑ready record‑keeping.
HMRC & Client Communication
- Liaising with HMRC regarding tax codes, payroll queries, and compliance concerns.
- Serving as the primary point of contact for key clients, providing updates and addressing issues.
- Ensuring professional, timely, and accurate communication with clients and stakeholders.
Experience / Qualifications: -
- Bachelor's degree in commerce, Accounting, Finance, or related field
- 5–6+ years of experience in UK payroll processing, including supervisory or lead experience.
- Knowledge of Software - Xero, Bright pay, payroll manager, money soft, Free Agent, STAR and other payroll software.
- Computer skills in Word, Outlook and Excel with experience using spreadsheets and databases.
- Knowledge of UK payroll, taxes and compliances.
- Comfortable in UK Shift (12: 30 PM IST – 10:00 PM IST (Indian Summers) 01: 00 PM IST - 11:00 PM IST (Indian Winters)
