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JOB DESCRIPTION:
· Experience diagnosing and troubleshooting basic hardware and software issues on desktops, laptops, mobile, audio-visual and tablets.
· Experience with remote desktop applications and remote troubleshooting techniques.
· Experience in managing and supervising a team in the delivery of high quality work outputs and team performance.
· Experience in addressing complex issues and demonstrated problem management.
· Desktop Support up to Client Level including Hardware, Software and Networking Problems
· Troubleshooting desktop / laptop OS issues.
· Hardware knowledge on servers/switches/storage devices.
· Installation and configuration of operating Systems such as Windows 7 & Windows 10.
· Configuration & Troubleshooting of Outlook Issues.
· Installation & troubleshooting of Local and Network Printers.
· Troubleshooting network connectivity in a LAN/WAN environment
· Knowledge on VPN configuration and troubleshooting.
· Knowledge on vendor management and asset management.
ASAP Info Systems (P) Limited
is a Software Development and Consulting Company, providing services, solutions and products to Enterprises worldwide.
ASAP has a proven track record of meeting demanding quality and delivery schedules in highly competitive markets.
ASAP ranks among the top in exceeding customer expectations in the Staff Augmentation. We provide highly qualified IT consultants in SAP R/3, PeopleSoft and Oracle as well as other ERP, CRM and all other technology needs.
Job ID: 106217435
Skills:
System Integration, HFM Expertise, Project Management, Data Analysis
Skills:
CRE UW, Pre-Screen project management
Skills:
Erp, Business Process Management, Procure To Pay, Project Management, Vendor Management, Accounts Payable
Skills:
ticketing systems , Itil Framework, Incident Management, remote team management, SLA KPI Management, Service Desk Operations, Reporting and Data Analysis
Skills:
SQL Server, Data Migration, System Integration, Solution Design, Agile Methodology, D365 F&O, Project Management, Business Analysis