Team Lead

Job Overview:

Responsible for leading the inside sales team, driving sales performance, monitoring KPIs, improving productivity, and ensuring effective execution of sales strategies.

Roles & Responsibilities:

• Lead, mentor, and manage the inside sales team to achieve business targets.
• Monitor KPIs, sales pipelines, conversion rates, and revenue performance.
• Coach underperforming team members and implement improvement plans.
• Ensure accurate sales tracking and CRM compliance using Salesforce.
• Prepare and present weekly/monthly sales performance reports.
• Collaborate with HR, Quality, Training, and branch teams.
• Manage attendance, escalations, and team productivity.
• Support hiring, onboarding, and performance management.
• Identify process gaps and recommend operational improvements.

Required Skills:

• Inside Sales and B2B Account Management
• Sales Operations and Team Management
• Salesforce / CRM
• KPI Monitoring and Sales Reporting
• Performance Management and Coaching
• Stakeholder Management and Communication
• Analytical and Problem-Solving Skills