Team Lead - Sort Center - Contractual Role, ATS - Sort Center

Amazon Music

India

1-3 Years

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Posted 13 hours ago
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Job Description

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Amazon is seeking Team Lead for its sort center. You and your team of sort center Associates. You are responsible for ensuring that you have properly delivering quality and productivity with requisite capacities. You will be analyzing performance trends, identify root cause and take actions for improvement in performance site.
. In addition, one of the most important aspects of your job is to driver improvements and changes at internet speed because innovation has made us the global company that we are today.

Key job responsibilities
Vendor development and performance management
- Daily network performance monitoring, deep dive on exceptions and planning corrective actions
- Manage transport operations within the assigned city/territory with the support of Associates and Relay operations center
- Building processes and mechanisms for sustaining high bar on performance
- Take measure to reduce the breakdowns and delays into the network
- Proactively identify and lead process improvement initiatives
- Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas
- Streamline logistics in the operation through the implementation of standard work and team leadership
-POD validation and uploads

Basic Qualifications

- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications

Preferred Qualifications

- Experience in warehouse operations

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