Designation: Team lead / Senior Team lead - Nightshift
Preferable Notice period: Immediate Joiners
Roles & Responsibilities:
Client Invoice Reconciliation & Billing
Manage client invoice reconciliation and billing process which includes but is not limited to the following:
- Monthly reconciliation of approximately 1000+ invoices to ensure timely and accurate invoicing to our customers
- Review contract terms to validate exceptions
- Ensure there is efficient communication with internal and external stakeholders throughout the process
- Manage end-to-end process to ensure adhesion to strict client deadlines
- Ensure that team meets Finance SLAs in place with clients Monitor and report on SLA performance
Process Improvement
- Lead development of internal controls with focus on process improvement and automation
- Liaison with internal IT team as required to report any system errors and identify any opportunities to enhance and improve current IT capabilities
- Analysis of Spend for clients to identify opportunities for savings
- Management of 10 15 employees
- involve recruitment process for new team members and manage onboarding and training
- Ensure all team members have clear KPIs and development plans
- Undertake annual performance reviews and career progression plans for direct reports
- Ability to work and communicate effectively with all levels of staff (including entry level and senior level employees)
Client & Supplier Relationships
- Communicate effectively with internal and external stakeholders with a focus on client and
- supplier interactions
- Create effective monthly reporting for clients to update and handover the monthly reconciliation process
- Carry out analysis and present statistical data to different levels of management within our airline partners
- Carry out training of suppliers where needed to ensure they understand the expectations and deliver accurate and timely invoices month to month
- Develop an in-depth knowledge of clients proprietary software, which processes all bookings and delivers a closed loop invoice solution team
- Ensure all policies/procedures and communications are kept up to date
Desired Skills/ Experience
- Bachelors degree in accounting or finance is preferable
- Self-starter with 10+ years of experience in fast-paced environment
- Must have experience in accounts reconciliation or invoice validation process
- Ability to work proactively and independently
- Hands-on, problem-solving attitude and excellent analytical skills
- Ability to work and communicate effectively with all levels of staff (including entry level and
- senior level employees)
- Shows attention to detail and ability to produce high quality work
- Ability to work with and understand diverse cultures here and abroad
- Proficiency in NetSuite is an added advantage
- Advanced MS Office skills
