Team Lead

Company Description Propmetrix is a modern real estate advisory and property intelligence company focused on making property decisions simpler, smarter, and more transparent. The organization combines property data, market insights, project research, and human expertise to help homebuyers and investors discover, compare, verify, and decide with greater confidence. Propmetrix works with carefully selected residential projects and developer partners across apartments, villas, and plotted developments, going beyond inventory to deeply analyze location, connectivity, pricing, configurations, amenities, project stage, and market positioning. With a customer-first approach, the company supports homebuyers throughout the entire property-buying journey and aims to become one of Bengaluru's most trusted property intelligence platforms where technology, data, and experienced advisors work together to enable better decisions.

Role Description The Team Lead will oversee a high-performing advisory team, ensuring that homebuyers and investors receive accurate information, clear guidance, and a seamless property evaluation experience. This full-time, on-site position is based in Bengaluru East and involves managing day-to-day operations, coordinating with developer partners, and supporting the execution of curated property discovery, project comparisons, and site visits. The role includes monitoring team performance, mentoring team members, resolving customer issues, and ensuring that all interactions reflect Propmetrix's commitment to transparency and long-term trust. The Team Lead will collaborate with internal stakeholders to streamline processes, implement best practices, and use data-driven insights to improve service quality and customer satisfaction.

Qualifications

• Experience in team leadership and people management, including coaching, performance tracking, and conflict resolution.
• Strong background in real estate advisory, property consulting, or related customer-facing roles, with familiarity in residential projects and local market dynamics.
• Excellent communication and interpersonal skills, with the ability to explain complex property information clearly and build trust with customers and partners.
• Organizational and coordination skills to manage multiple projects, site visits, and stakeholder expectations effectively.
• Analytical skills and comfort working with data, reports, and market insights to support informed decision-making and process improvement.
• Proficiency with basic office productivity tools and CRM or sales management platforms.
• Bachelor's degree in Business, Real Estate, Management, or a related field; relevant industry certifications are an advantage.
• Ability to work on-site in Bengaluru East, including occasional travel for project visits and client meetings.