Team Lead - Pre-Sales

5-8 Years

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Early Applicant

Job Description

Key Responsibilities

Lead & Conversion Strategy

Design and execute strategies to convert cold leads into Walkins and Walkins into confirmed property bookings
Achieve and exceed project level Walkin and booking targets across multiple developments
Oversee the complete presales funnel lead qualification, site visit scheduling, follow up, and booking support

Technology & Tools Management

Leverage Salesforce CRM for lead tracking, performance monitoring, and automated workflows
Manage outbound dialer systems, including campaign setup, pacing, and agent allocation
Ensure dialer optimization for maximum connect rates and compliance with industry regulations

Team Leadership & Coaching

Lead, mentor, and motivate a high-performance presales team to consistently achieve KPIs
Provide targeted coaching based on call audits, pitch evaluation, and customer feedback
Conduct regular performance reviews and implement improvement plans

Data Driven Performance Management

Track and analyze conversion ratios, dialer reports, call volumes, and lead source ROI
Provide actionable insights to management for improving lead quality and conversion efficiency
Create and monitor Realtime dashboards for proactive decision making.

Cross Functional Collaboration

Coordinate with marketing teams for aligned lead generation and conversion strategies.
Work closely with onsite sales teams for smooth handovers and shared booking targets.

Qualifications & Skills

58 years experience in presales, inside sales, or call center sales (minimum 2 years in a managerial role; real estate preferred)
Proven track record in managing outbound sales operations and achieving aggressive targets
Handson expertise in Salesforce CRM and outbound dialer management
Strong data analytics capability interpreting KPIs, preparing reports, and driving improvements
Excellent leadership, negotiation, and client engagement skills
Proficiency in English; Kannada and Tamil/Telugu preferred
Willingness to work weekends in a fast paced, target driven environment
Qualification as per organizational policy.