Team Lead - P2P

Team Leader P2P will be responsible for day-to-day supervision of the assigned AP tower, ensuring work allocation, quality control, SLA compliance, exception follow-up, team productivity, and process discipline.

Roles and Responsibilities

• Allocate daily workload and monitor invoice volumes, ageing, queues, and pending exceptions.
• Guide analysts on invoice validation, PO matching, non-PO approval routing, discrepancy handling, and escalation requirements.
• Review sample transactions for accuracy, duplicate checks, documentation completeness, GST/TDS correctness, and compliance with approval matrix.
• Track SLA breaches, root causes, and corrective actions.
• Coordinate with Procurement, Business Users, Vendors, Tax, Compliance, and Finance teams for resolution of invoice issues.
• Maintain process trackers, productivity dashboards, exception logs, and audit-ready documentation.
• Train team members on SOPs, system usage, workflow requirements, and internal control expectations.
• Vendor Reconciliation
• Timely processing of vendor payments

Qualification / Experience

• B.Com / M.Com / MBA Finance / CA Inter with 7–12 years of AP / AR or finance operations experience, including 3-4 years of team handling experience.
• Mandatory International AP/P2P experience, particularly US & UK
• SAP, Oracle Fusion, SAGE, or similar ERP
• Team handling of 10 - 20+ FTEs
• Strong knowledge of PO, Non-PO, 2-way/3-way matching, invoice exceptions and payment processing

Key Skills

• People management, AP / AR process knowledge, ERP workflow handling, Excel, issue resolution, audit discipline, communication, and escalation management.

KPIs

• Team SLA adherence, invoice accuracy, queue ageing, productivity, exception closure TAT, rework reduction, training compliance, and audit readiness.