About This Role
Lead and motivate a team of outbound sales agents to achieve targets, improve conversion rates, and drive revenue growth.
Key Responsibilities
- Manage and mentor a team of 10–15 sales agents
- Set daily, weekly, and monthly targets for the team
- Monitor calls and provide real-time coaching
- Analyze team performance and prepare reports
- Coordinate with operations for process improvements
Requirements
- Minimum 2 years of experience in outbound sales or telecalling
- Proven leadership and team management skills
- Strong communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Experience with CRM tools is preferred