Team Lead Operations

Job description

Roles and Responsibilities

• Drive your team to meet and exceed sales quotas and client expectations through successful pipeline management processes.
• Coach and develop sales representatives to succeed in hitting daily, weekly, and monthly input and output targets.
• Collaborate and align with other sales managers within the assigned program, sharing best practices and solving problems collectively.
• Ensure consistent and effective communication by holding regular team meetings/huddles and sharing performance expectations and company culture/values.
• Assess current team processes, procedures, and outcomes to identify opportunities for improvement, and build/execute plans to implement.
• Utilize data and reporting tools to identify best practices, rep behavior trends, and gaps in revenue targets, and make recommendations to senior leadership to improve team and program performance through weekly reporting and formal business reviews.

Must Have Skills:

• Must have strong enterprise experience and strong technical orientation and understanding of Google products.
• Enterprise Sales Experience is mandatory, selling SaaS products in the US market is mandatory.
• Excellent verbal, presentation, and written communication skills with functional knowledge and hands-on experience managing teams and has strong business acumen.
• Experience building strong relationships, managing conflict, and leading by example
• Hands-on experience on Salesforce CRM, Salesloft, G Suite, and sales intelligence tools like Zoominfo, Linkedin Sales navigator, Lusha, etc for data-driven prospecting.
• Track record of coaching and developing low performers to reach target attainment
• Demonstrated ability to understand data/reporting trends, showcase / duplicate success and identify / correct opportunities.
• Adaptable and able to effectively multi-task in a dynamic environment.

Good to Have Skills:

• Self-driven, collaborative, and motivated to excel in achieving team results.
• Ability to lead and manage in a virtual team environment.
• Strong empathy for customers AND passion for revenue and growth.
• Deep understanding of value drivers in recurring revenue business models.
• Analytical, problem-solving, and process-oriented mindset.
• Enthusiastic and creative leader with the ability to inspire others.

Education Qualification:

• Bachelor of Business Administration (BBA).
• Bachelor of Business Management (BBM).
• Bachelor of Business Studies (BBS)
• Master of Business Administration (MBA).

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