Team Lead

Company Description DUCAT India is a leading IT training institute established in 2001 in Noida, focused on building skilled talent to meet the growing needs of the IT industry. The organization offers extensive training and placement programs for learners from Engineering, Diploma, MBA, and MCA backgrounds and has successfully placed thousands of IT aspirants in multinational companies. With offices and development centers across Noida, Gurugram, Ghaziabad, South Extension, and Pitampura, DUCAT India delivers both classroom and online training. The institute provides courses in a wide range of technologies, including software testing, Java, Android, AWS, Python, Data Science, Machine Learning, AI, PHP, web designing, networking, cloud computing, AutoCAD, and digital marketing. DUCAT India emphasizes practical, industry-oriented learning, strong job assistance, and internship opportunities to help learners become productive professionals for the corporate sector.

Role Description The Team Lead role at DUCAT India is a full-time, on-site position based in New Delhi. The Team Lead will oversee a team of trainers, coordinators, or support staff, ensuring training delivery meets organizational quality standards and learner expectations. Responsibilities include planning and monitoring daily operations, assigning tasks, tracking progress, and resolving issues to maintain smooth functioning of batches and programs. The role involves coordinating with management on training schedules, reporting performance metrics, and implementing process improvements. The Team Lead will also mentor team members, support communication with learners and corporate partners, and contribute to enhancing the overall training and placement ecosystem.

Qualifications

• Demonstrated leadership and team management skills, including task delegation, performance monitoring, and mentoring.
• Strong communication and interpersonal skills to collaborate with learners, trainers, and cross-functional teams.
• Organizational and time-management abilities to handle multiple batches, schedules, and administrative activities.
• Experience in an IT training, education, or related services environment, with familiarity in at least one major technology domain (e.g., software development, data, cloud, or digital marketing).
• Problem-solving and decision-making skills to address operational challenges and support continuous improvement.
• Proficiency with common office and collaboration tools for reporting, documentation, and coordination.
• Bachelor's degree in IT, Computer Science, Management, or a related field; advanced or relevant professional certifications are an advantage.
• Previous experience in a supervisory or lead role is preferred, along with a learner-focused and inclusive approach to team and stakeholder management.
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