Team Lead

CBM India

Chennai, India

1-3 Years

Save

Posted 18 days ago
Be among the first 10 applicants

Early Applicant

Job Description

CBM India Trust is committed to improving the quality of life of people with disabilities. CBM addresses disability as a cause and consequence of poverty in the most disadvantaged communities of the world. We work in partnership with local, national, and international actors with the aim of creating a more equal society for all. Our vision is to have an inclusive world in which all people with disabilities enjoy their human rights and achieve their full potential.

Core Purpose

The Team Coach plays a key role in leading, mentoring, and motivating a team of fundraisers who engage with the public in feet on street, malls & other outreach permissions. You will not only drive performance through hands-on leadership but also contribute to building awareness about CBM's mission and securing both one-time and long-term donations.This role also monitors field operations & updates report on a timely basis to the Line Manager.

Main Responsibilities

ؠActively engage with individuals in public spaces and inspire them to support CBM through one-time and recurring donations.

ؠLead and manage a team of fundraisers operating in diverse locations including streets, corporate premises, malls, RWAs, and other outreach venues.

ؠAchieve fundraising targets by ensuring that each team member secures a minimum of 12 successful monthly giving donations every month.

ؠCoach, train, and motivate your team to consistently exceed both financial and non-financial KPIs.

ؠEnsure at least 75% of staff retention within the team at any given point of time by fostering a supportive, motivating, and high-performing work environment.

ؠLead by example by fundraising alongside your team in the field.

ؠDeliver compelling presentations to communicate CBM's mission and the impact of its programs.

ؠSupport the recruitment process and assist with the initial field training of new team members as needed.

ؠStay well-informed about CBM's vision, goals, and current initiatives to effectively communicate with potential donors.

ؠParticipate in regular training sessions, reviews, and team discussions aimed at continuous improvement.

ؠSet and achieve donor acquisition targets on a daily, weekly, and monthly basis.

ؠFoster a collaborative team environment by sharing best practices and fundraising techniques.

ؠMaintain accurate and timely records and reports related to team performance and donor acquisition.

ؠPerform any additional duties assigned by the Line Manager.

Education and Professional Experience:

Any Graduate & Above

1 yr to 3 years as Team Coach/Leader or in Similar Position.

Knowledge, Skills & Ability:ؠPrior experience in face-to-face fundraising is preferred.ؠA good understanding of CBM's brand, values, and an overall awareness of its programs and activities.ؠKnowledge of marketing principles with a strong commitment to ethical fundraising practices.ؠWillingness and eagerness to learn and grow within the role.ؠStrong interpersonal and communication skills, with the ability to connect with diverse audiences.ؠA goal-oriented self-starter who can lead proactively while also contributing as a hands-on team member in a collaborative environment focused on results.ؠProven team-building and people management skills.ؠAbility to communicate ideas effectively, both verbally and in writing.ؠProficient in Microsoft Office applications (Word, Excel) and experienced in using donor relationship management databases.ؠStrong organizational skills with the ability to prioritize tasks, meet deadlines, and deliver high-quality work.

Other requirements

The future job holder adheres to CBM India Policies and procedures, commits to CBM's Child Safeguarding Policy and Code of Conduct, and follows CBM's safety & security protocols.

CBM India encourages persons with disabilities and women to explore this important opportunity.