Job Summary:
We are seeking a skilled and experienced Accounts Receivable (AR) Team Lead or Assistant Manager or Manager with expertise in Advanced MD software to support a healthcare client with RCM (Revenue Cycle Management) services. The ideal candidate will have a deep understanding of healthcare billing and collections, combined with strong leadership abilities to oversee AR processes, mentor junior staff, and ensure effective and compliant accounts receivable management.
Responsibilities:
- Accounts Receivable Management: Lead the management of AR processes for healthcare services using Advanced MD software.
- Team Leadership and Mentorship: Supervise a team of AR professionals, providing guidance, training, and support to maximize team performance and efficiency.
- Billing and Payment Posting: Execute accurate charge and payment posting, ensuring timely and compliant billing submissions to insurance companies and patients.
- Claims Follow-up: Actively manage outstanding claims, denials, and payments to enhance collections and minimize overdue accounts.
- Reconciliation and Reporting: Review payments, reconcile them with outstanding accounts, and generate detailed reports from Advanced MD to monitor billing trends and performance metrics.
- Collaborative Issue Resolution: Partner with the billing team to address discrepancies in billing, claims, or payments, ensuring alignment with healthcare regulations and industry best practices.
- Training and Support: Provide Advanced MD training and guidance to junior team members, fostering their professional growth in billing processes.
- Process Optimization: Identify and implement improvements to streamline billing and collection for enhanced efficiency and accuracy.
- Stakeholder Communication: Serve as the primary contact for billing inquiries from patients, insurance companies, and internal teams, ensuring prompt and professional issue resolution.
Requirements:
- Minimum of 5 years of experience in healthcare billing and collections, with comprehensive knowledge of the revenue cycle.
- Demonstrated experience in managing and developing teams, with a strong focus on team performance and high standards of work.
- Proficient hands-on experience with Advanced MD software for AR management.
- In-depth understanding of medical billing processes, insurance claims, reimbursements, and regulatory compliance.
- Strong analytical and problem-solving skills to identify and address discrepancies.
- Ability to work independently, take initiative, and collaborate effectively in a fast-paced, team-oriented environment.
- Attention to detail and a commitment to accuracy in all aspects of the role.
- Excellent communication skills, both verbal and written, to engage effectively with internal teams, patients, and external stakeholders.