Team Lead
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Amazon - where builders can build! We're looking for a smart, customer-obsessed innovator and owner to join our Operations Team
Purview of a Team Lead
Team Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.
The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.
Responsibilities include, but are not limited to
- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.
. Developing and/or referring to performance metrics to drive team performance and business results.
. Identifying the business impact of trends and making data backed decisions.
. Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)
. Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.
. Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.
A day in the life
Team Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.
The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.
Responsibilities include, but are not limited to
- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.
. Identifying the impact of trends and making data backed decisions.
- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
- 3+ years of customer-facing environment, warehousing, logistics or manufacturing experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Job ID: 152564609
Skills:
Ms Excel, Problem Solving, Data Performance Tracking, Stakeholder Coordination, Partnership Management, Growth Strategy
Skills:
SAP, Power Bi, Advanced Excel, Oracle, Inventory Accounting, NetSuite ERP, Inventory Valuation, Inventory Revaluation, PPV Analysis, Contract Manufacturing, Manufacturing Accounting, Jde, Cost Accounting, Inventory Reserve Accounting, Manufacturing Variance Analysis, Dynamics, Standard Costing
Skills:
Microsoft Office, Access, Excel, Sql
Skills:
Microsoft Office, Excel
Skills:
Ms Excel, POSH, Hrms, ID Act, code of conduct, Hrbp, Hr Policies, Employee Relations, Data driven decision making, Indian labour laws, Shops Establishments
