Team Lead Admission Officer

Role Overview:

We are looking for a highly driven Team Leader (TL) who can own end-to-end admissions performance by managing a team of counselors, improving lead conversions, and ensuring disciplined pipeline management.

Key Responsibilities:

1. Team Management & Productivity

- Lead and mentor a team of Admission Officers / Counselors

- Set targets and monitor performance

- Conduct daily huddles and feedback sessions

2. Revenue & Conversion Ownership

- Own team admission targets and revenue goals

- Improve conversion metrics

- Drive closures on hot and warm leads

3. Lead Management & Allocation

- Ensure proper lead distribution

- Monitor follow-ups and CRM hygiene

- Coordinate with central team for lead quality

4. Sales Process Excellence

- Enforce structured counseling process

- Monitor call quality

- Handle escalations

5. Data Tracking & Reporting

- Track leads, conversions, and revenue

- Maintain dashboards

- Analyze source performance

6. Training & Development

- Train new joiners

- Conduct roleplays and coaching sessions

7. Cross-functional Coordination

- Work with marketing and operations teams

Key Skills Required: -

-Strong sales and leadership skills

- Excellent communication

- CRM experience (Zoho preferred)

- Data-driven mindset

Eligibility:

- 3–6 years in Sales / Admissions

- 1–2 years in team handling

- EdTech experience