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Team Lead, Accounts Receivable

Why This Role Exists

Numerator's India centre is a core part of how we deliver accurate, reliable data for our global brand and retail clients.

The Accounts Receivable Team Lead is responsible for managing end-to-end Accounts Receivable operations while leading a team of AR professionals. This role requires a hands-on approach, where the individual actively performs operational activities, resolves complex billing and collection issues, supports key stakeholders, and oversees the day-to-day activities of the AR team to ensure accuracy, efficiency, and compliance.

The role combines operational execution, process ownership, stakeholder management, and team leadership responsibilities.

Role at a Glance

Level: Team Lead | Location: Remote, India | Type: Full-Time

What You'll Do

Accounts Receivable Operations

• Perform end-to-end Accounts Receivable activities including billing, collections, cash application, reconciliations, and reporting.

• Review and process complex customer billing requirements, including split billing, milestone billing, installment billing, and customer-specific invoicing requests.

• Manage invoice validation, billing schedules, PO compliance, and contract-to-invoice alignment.

• Resolve billing disputes, invoice rejections, customer escalations, and payment-related issues.

• Monitor aged receivables and drive collection efforts to improve cash flow and reduce overdue balances.

• Review unapplied cash, short payments, deductions, and disputed invoices and ensure timely resolution.

• Support month-end close activities including reconciliations, reporting, and audit requests.

• Prepare and review AR aging, collection forecasts, billing reports, and management reporting.

Team Leadership & Oversight

• Lead, mentor, and support a team of Accounts Receivable Specialists.

• Allocate workload and ensure timely completion of daily, weekly, and month-end activities.

• Review team output for accuracy, completeness, and compliance with established processes.

• Act as the primary escalation point for complex operational issues.

• Provide guidance on billing structures, collection strategies, cash application challenges, and customer account management.

• Conduct regular quality reviews and identify training opportunities.

• Support onboarding and ongoing development of team members.

• Drive accountability and performance across the team.

Billing & Revenue Operations

• Review contracts, sales orders, purchase orders, and billing instructions to ensure accurate invoice generation.

• Handle complex billing arrangements including:

• Annual, quarterly, and monthly billing

• Split billing arrangements

• Multi-PO billing

• Department-level billing requirements

• Taxable and non-taxable invoice structures

• Ensure billing schedules are maintained accurately and aligned with contractual obligations.

• Partner with internal stakeholders to resolve billing setup issues and improve billing efficiency.

Collections & Customer Management

• Develop collection strategies for overdue accounts.

• Lead customer communication regarding payment follow-ups, disputes, and invoice acceptance.

• Escalate high-risk accounts and recommend corrective actions.

• Support cash forecasting by providing collection visibility and expected payment timelines.

Process Improvement & Controls

• Identify operational inefficiencies and implement process improvements.

• Drive standardization and automation initiatives to reduce manual effort.

• Assist in system enhancements, testing, and process documentation.

• Ensure adherence to internal controls, compliance requirements, and company policies.

• Participate in continuous improvement initiatives across AR operations.

Reporting & Analysis

• Analyze AR performance metrics and operational trends.

• Monitor billing volumes, collection effectiveness, dispute trends, and reconciliation accuracy.

• Prepare reports and insights for management review.

• Identify risks, bottlenecks, and opportunities for operational improvement.

What You Bring

Must-have

• 8+ years of solid end-to-end Account Receivable Management
• Accounts Receivable Management

• Billing & Revenue Operations

• Contract & Purchase Order Review

• Financial Reporting & Analysis

• Stakeholder Management

• Team Leadership & Coaching

• Problem Solving & Escalation Management

• Process Improvement & Automation

• Salesforce and Billing Platforms

• Advanced Microsoft Excel

• Key Success Measures

• Billing accuracy and timeliness

• Reduction in billing disputes and escalations

• Process efficiency improvements

• ERP Netsuite experience

Good to have

• Cash Application & Payment Reconciliation

• Collections & Customer Relationship Management

• Reduction in aged receivables

• Collection performance

• Team productivity and quality

• Accuracy of reconciliations and reporting

• Stakeholder and customer satisfaction

What Growth Looks Like

We invest in people who are curious and driven. Early on, you'll be supported to build strong process knowledge and accuracy within the team. As you grow, you'll take on greater ownership of your queue, deeper familiarity with categories and data sources, and the chance to mentor newer associates. Numerator is a place where strong performers find room to move - within their team and, over time, across functions - based on consistent performance and demonstrated readiness.

What We Offer

• Recharge Days - company-wide paid days off to fully disconnect.

• Remote flexibility - work from anywhere in India.

• Global exposure - partner daily with stakeholders across a team spanning 4 continents.

• Competitive salary, health benefits, and paid parental leave.

Reasonable Adjustments

Numerator is committed to offering equal opportunities to all individuals, including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.

Life at Numerator

We're fueled by the individuality and uniqueness of each of our employees. Our quest to be an indispensable partner to our retailer, brand, and agency clients is supported by a team of passionate people, celebrated for their innovative ideas and contributions to our ongoing global success.

At Numerator, you won't find rigid hierarchies or performative culture. You'll find a team that moves fast, cares deeply, and trusts you to own your work. We believe great work comes from real people with the confidence to be themselves.