Team Collections Manager - Common Collections-RELATIONSHIP BANKING GROUP-Recovery Branch

Job Role / KRA's

• To Ensure Quality portfolio.
• To focus on improving Collections in the area assigned - individually and in a team.
• To ensure adherence MOPP Norms.
• To adhere to the BANKS processes and procedures.
• To adhere to Audit requirement.
• To Ensure Good Coordination between individuals in the Team in Particular and Branch in Particular.
• To Ensure Effective Tracking Mechanism for Delinquent Customers.

Job Requirements, Skills, Knowledge prerequisites

• Passion for Collection.
• Willing to Take challenges and responsibility
• Should have the ability to convince the customer to pay on our terms and conditions
• Maintain Cordial and Professional Relationship with all Customers.
• To Ensure Customers interaction is as per the Norms laid out by the Orginisations.

Educational Qualifications

• Graduate/MBA

2-4 years