Administration and support knowledge for all Citrix components like Storefront, Delivery Controller, Virtual deliver agent, etc.
Experience and knowledge in PVS & MCS image management.
Administration and support knowledge for Citrix MPX & VPX ADC products.
Experience in deploying and support user profile through Citrix CPM/FSLogix.
Experience in Citrix Imaging and application deployment.
Application deployment and virtualization.
Meets key performance indicators for infrastructure, user experience, applications, storage, servers, and network components related to VDI, escalating outcomes appropriately.
Works on automating system procedures and processes to evolve the technology in the organization.
Develop and maintain O&S Standard Operating Procedures for VDI Environment.
Provide support and assistance to System Administrator(s), Network Engineer(s) and Telecommunications Systems staff in the delivery of End User support and Systems Maintenance.
Ability to travel and work after hours when necessary.
