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  • Posted 22 days ago
  • Over 200 applicants
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Job Description

Description

We are seeking freshers/entry-level candidates for the position of Technical Support in India. This role involves providing exceptional technical assistance to our customers, ensuring their satisfaction with our products and services.

Responsibilities

  • Provide technical support to customers via phone, email, and chat.
  • Diagnose and troubleshoot hardware and software issues.
  • Assist customers in understanding product features and usage.
  • Document and track customer interactions and issues in the support system.
  • Collaborate with other teams to resolve complex technical issues.
  • Stay updated with the latest product developments and technical knowledge.

Skills and Qualifications

  • Strong verbal and written communication skills.
  • Basic knowledge of computer hardware and software troubleshooting.
  • Familiarity with operating systems (Windows, Mac, Linux).
  • Ability to learn new technologies quickly and apply them effectively.
  • Problem-solving skills and a customer-oriented mindset.
  • Basic understanding of networking concepts.

Job Role : Technical Support Engineer

Experience : Fresher

Qualification : Any Degree

Pass Out Year : 2017 - 2024

Salary : 2.8LPA - 3.2LPA

Work Location : Chennai /Bengaluru /Hyderabad

Gender : Male

Interested Candidate Call Or What's App Subha shri HR - 8122159266

Spotlight
  • Cafeteria, Office cab/shuttle

Any Graduate

More Info

Job Type:
Employment Type:
Open to candidates from:
Indian

About Company

Bagat Career Solutions International Private Limited

Job ID: 133501817