Description
We are seeking freshers/entry-level candidates for the position of Technical Support in India. This role involves providing exceptional technical assistance to our customers, ensuring their satisfaction with our products and services.
Responsibilities
- Provide technical support to customers via phone, email, and chat.
- Diagnose and troubleshoot hardware and software issues.
- Assist customers in understanding product features and usage.
- Document and track customer interactions and issues in the support system.
- Collaborate with other teams to resolve complex technical issues.
- Stay updated with the latest product developments and technical knowledge.
Skills and Qualifications
- Strong verbal and written communication skills.
- Basic knowledge of computer hardware and software troubleshooting.
- Familiarity with operating systems (Windows, Mac, Linux).
- Ability to learn new technologies quickly and apply them effectively.
- Problem-solving skills and a customer-oriented mindset.
- Basic understanding of networking concepts.
Job Role : Technical Support Engineer
Experience : Fresher
Qualification : Any Degree
Pass Out Year : 2017 - 2024
Salary : 2.8LPA - 3.2LPA
Work Location : Chennai /Bengaluru /Hyderabad
Gender : Male
Interested Candidate Call Or What's App Subha shri HR - 8122159266