About Us :
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
As a Talent Acquisition Sourcer, you'll be instrumental in the growth of our Engineering and Delivery teams. In close partnership with our Talent Sourcing Manager, you will seek to understand the needs of the business to identify and engage prospective talent throughout India. Your primary goal is to build a robust pipeline of qualified consulting candidates through various sourcing techniques.
Responsibilities
- Use a breadth of tools (LinkedIn Recruiter/Gem/Greenhouse/Avature) to identify and drive qualified consulting candidates into our candidate pool
- Provide research about talent communities that helps influence and guide business decisions
- Build and maintain a network of prospective candidates through proactive market research and on-going relationship management.
- Utilize various techniques to engage passive candidates by selling the core values and employer value proposition of Telus Digital
- Conduct in-depth initial screening interviews of candidates, demonstrating ability to anticipate hiring manager preferences through high interview to offer extend ratios
- Utilize our CRM to store, maintain and plan engagement with our talent community
- Deliver an awesome candidate experience by responding to messages in a timely manner
- Assist in the development organization of recruiting events
Qualifications
- 4+ years of experience recruiting for roles related to engineering, technology, design, digital products, data, and/or AI/ML
- Strong experience sourcing and engaging passive candidates in a highly competitive industry/market
- Ability to manage a high-volume of candidates and diverse set of requirements.
- Strong experience in LinkedIn Recruiter
- Commitment to sourcing underrepresented talent and providing an inclusive hiring process
- Experience establishing consultative relationships and building trust with candidates and hiring managers
- Ability to bring creative and innovative sourcing strategies and ideas to fruition
- Can flexibly adapt recruiting strategies and processes to changing business requirements and headcount plans
- Proficient in communicating and writing in English
Bonus Points
- In-house recruiting experience, preferably within the tech or design industry
- Understanding of recruiting metrics and how to utilize data to influence hiring decisions and improve processes
- Experience with recruiting tools such as: Greenhouse, Gem, scheduling software, Workday Recruiting, Avature and Jobvite
