Talent Acquisition Onboarding Specialist

About Alorica

Alorica is a global leader in digital customer experience and transformation services, empowering brands worldwide to create meaningful connections with their customers. With 100,000+ solutionists across 16 countries, the company draws on 25+ years of deep managed services expertise and performance excellence—combined with advanced analytics, automation and AI-enabled capabilities—to build long-term customer loyalty and drive operational efficiency. Alorica reinforces its commitment to a people-focused culture through its industry-leading employee satisfaction scores, Great Place to Work® certifications, and employee-led nonprofit, Making Lives Better with Alorica (MLBA). For more information, visit www.alorica.com

About the Role

As an Onboarding Specialist, you will play a key role in delivering a seamless and engaging onboarding experience for new hires. You will manage the onboarding process from offer acceptance through the employee's first day, partnering closely with Talent Acquisition, HR, Hiring Managers, Training, Payroll, and other teams to ensure every new hire is set up for success.

Key Responsibilities

• Coordinate the end-to-end onboarding process for new hires.
• Guide new employees through pre-employment and onboarding requirements.
• Manage employment documentation, background checks, and compliance activities.
• Partner with cross-functional teams to ensure onboarding readiness, including equipment, scheduling, and orientation.
• Maintain accurate employee records in ATS and HRIS systems.
• Support process improvements to enhance the onboarding and candidate experience.

Qualifications

• Experience in onboarding, recruiting coordination, HR, Talent Acquisition, or a related field.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple priorities while maintaining attention to detail.
• Proficiency in Microsoft Office (Outlook, Excel, Word, and Teams).
• Bachelor's degree in human resources, Business Administration, or a related field is preferred.