Talent Acquisition Manager

Outscale Partners is a fast-growing Business Process Management (BPM) company helping global clients transform business operations across HR, Finance, Procurement, Customer Operations, and Shared Services. As we build an AI-first organization, we are investing heavily in Automation, Artificial Intelligence, and Digital Transformation to deliver higher productivity, better customer outcomes, and scalable growth.

Role Summary

We are looking for a Talent Acquisition Manager who will be responsible for leading end-to-end hiring across functions, managing a team of recruiters, partnering with business leaders, and driving hiring excellence through data, process rigor, and stakeholder management. This role requires someone who understands that recruitment is not merely about filling positions, but about enabling business outcomes through the right talent strategy and execution. The incumbent will be expected to personally drive critical and leadership hiring mandates in addition to leading the TA team. While the individual will manage a TA team, they will be equally accountable for directly contributing to hiring closures, building talent pipelines, and delivering measurable recruitment outcomes.

Key Responsibilities

Talent Acquisition Leadership

• Lead end-to-end recruitment across technology, corporate, operational, business, and leadership functions.
• Manage, coach, and develop a team of Talent Acquisition professionals.
• Drive accountability, productivity, and quality of hiring delivery across the team.
• Ensure an excellent candidate and stakeholder experience throughout the hiring lifecycle.

Business Partnership

• Partner closely with business leaders to understand workforce plans, growth priorities, and talent requirements.
• Act as a strategic advisor on hiring strategies, talent availability, market intelligence, and organizational capabilities.
• Develop a deep understanding of the business, its objectives, challenges, and future talent needs.
• Influence hiring decisions through data-backed recommendations and market insights.

Analytics & Reporting

• Own recruitment dashboards, reporting, and hiring governance mechanisms. Track and analyze key recruitment metrics including Time to Fill/ Hire, Offer Acceptance Rate, Offer-to-Join Ratio, Source Effectiveness, Recruiter Productivity, Hiring SLA Adherence
• Present actionable hiring insights and trends to leadership teams.
• Drive a culture of data-based decision-making within Talent Acquisition.

Process Excellence & Governance

• Establish and continuously improve recruitment processes and standards.
• Ensure compliance with hiring policies, documentation requirements, and recruitment governance.
• Drive recruitment process efficiency, quality, and operational discipline.
• Build robust hiring frameworks, interview processes, and assessment methodologies.

Talent Market Intelligence

• Maintain strong awareness of talent market trends, compensation benchmarks, and competitor hiring practices.
• Strengthen employer branding efforts through positive candidate engagement and market presence.

Desired Candidate Profile

Experience

• 10-12 years of experience in Talent Acquisition.
• Demonstrated experience in managing recruitment teams.
• Proven track record of hiring across diverse functions and levels, including niche and leadership roles.
• Experience working in fast-paced, growth-oriented organizations.

Competencies & Skills

Must Have

• Proven track record of independently closing positions across levels and functions.
• Exceptional sourcing and talent mapping capability with demonstrated success in identifying passive talent.
• Strong expertise in driving offer closures and candidate conversions.
• Exceptional verbal and written communication skills.
• Strong stakeholder management and influencing capabilities.
• Advanced data analytics and recruitment reporting skills.
• Strong business acumen with the ability to understand the larger organizational perspective.
• Excellent problem-solving and decision-making abilities.
• Strong leadership and people management skills.
• Ability to drive outcomes in a high-accountability environment.

Preferred

• Exposure to technology, digital, consulting, staffing, services, or high-growth business environments.
• Experience in setting up TA processes, governance frameworks, and reporting mechanisms.

Strong expertise in sourcing strategies, talent mapping, and market intelligence.