The Talent Acquisition Manager leads the end-to-end recruitment function for IT By Design's India operations, owning the full hiring lifecycle across technical, non-technical, and leadership roles. This role is responsible for building a high-performing Talent Acquisition team, developing proactive sourcing strategies, and ensuring that every hire reflects the company's values, capability standards, and culture.
Sitting at the intersection of HR strategy and business execution, the Talent Acquisition Manager partners closely with department heads, HR leadership, and senior management to forecast hiring needs, reduce time-to-fill, strengthen employer branding, and build talent pipelines that support IT By Design's continued growth.
Key Responsibilities:
- Own the full-cycle recruitment process for all roles in India, from requisition intake to offer rollout, ensuring a high-quality candidate experience.
- Lead, mentor, and manage a team of Talent Acquisition Partners and Sourcing Specialists by setting goals, reviewing performance, and driving accountability.
- Partner with business leaders and HR teams to forecast hiring demand, develop workforce plans, and create proactive hiring strategies.
- Develop and execute multi-channel sourcing strategies using LinkedIn Recruiter, Naukri, Indeed, employee referrals, campus hiring, and passive talent mapping.
- Build and maintain talent pipelines for critical and high-volume positions across technology, HR, marketing, finance, and operations functions.
- Define and implement structured interview processes, competency frameworks, and assessment methodologies to improve hiring quality.
- Own recruitment metrics including Time-to-Fill, Time-to-Offer, Source of Hire, Offer Acceptance Rate, and Cost per Hire, and present insights to leadership.
- Drive employer branding initiatives through LinkedIn, Glassdoor, campus engagement programs, and Great Place to Work activities.
- Manage and optimize the Applicant Tracking System (ATS), ensuring process compliance, data integrity, and reporting accuracy.
- Oversee campus hiring programs, walk-in drives, and lateral recruitment campaigns.
- Ensure all recruitment activities comply with organizational policies, budgets, and regulatory requirements.
- Collaborate with global Talent Acquisition and HR teams across India, the Philippines, and the United States.
Must-Have Qualifications:
- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. MBA/PGDM in HR preferred.
- 8-12 years of progressive Talent Acquisition experience with at least 2-3 years in a managerial or team leadership role.
- Proven experience managing high-volume and leadership hiring simultaneously within IT Services, Technology, SaaS, or related industries.
- Strong hands-on experience with LinkedIn Recruiter, Naukri, Indeed, and Applicant Tracking Systems.
- Demonstrated ability to build, coach, and manage Talent Acquisition teams.
- Experience partnering with senior stakeholders on workforce planning and hiring strategy.
- Strong understanding of competency-based interviewing and structured assessment methodologies.
- Strong analytical and reporting skills with experience in recruitment dashboards and KPI reporting.
Preferred Qualifications:
- Experience hiring for US-facing or global roles within Managed Services, IT Services, BPO, or SaaS organizations.
- Exposure to diversity hiring programs and inclusion initiatives.
- Experience with employer branding, Glassdoor strategy, and Great Place to Work programs.
- Familiarity with HRIS and HR technology platforms such as PeopleStrong, Darwinbox, or similar tools.
- Professional certifications in Talent Acquisition or Human Resources (SHRM, NHRDN, or equivalent).
Behavioral Competencies:
- Strong ownership mindset with accountability for hiring outcomes.
- Proactive and strategic approach toward talent pipelining.
- Collaborative and consultative stakeholder management skills.
- Data-driven decision-making capability.
- Strong focus on candidate experience and employer branding.
- Ability to perform effectively under pressure and during high-volume hiring cycles.
- Passion for coaching and developing Talent Acquisition teams.
What Success Looks Like:
First 30 Days:
- Complete assessment of current recruitment processes, hiring pipeline, team capability, and open positions.
- Build strong relationships with business leaders and hiring managers.
First 60 Days:
- Establish structured hiring processes and service level agreements.
- Improve ATS hygiene and activate sourcing channels for critical roles.
First 90 Days:
- Demonstrate measurable reduction in hiring turnaround time.
- Improve hiring manager satisfaction.
- Establish performance goals and accountability mechanisms for the Talent Acquisition team.
By 6 Months:
- Build talent pipelines for recurring and critical positions.
- Launch employer branding initiatives.
- Present monthly recruitment dashboards and insights to leadership.
By 12 Months:
- Consistently achieve hiring SLAs.
- Strengthen Talent Acquisition team capability.
- Improve referral hiring and offer acceptance rates year-over-year.
Who This Role Is For:
- Experienced Talent Acquisition leaders who want to own and build a recruitment function.
- Recruitment professionals who understand both the operational and strategic aspects of Talent Acquisition.
- Leaders who enjoy building processes, systems, and scalable hiring practices.
- Professionals passionate about candidate experience and employer branding.
- Individuals comfortable presenting hiring insights and analytics to senior leadership.
Who This Role Is Not For:
- Individual contributors who are not interested in managing and developing teams.
- Recruiters focused only on volume hiring without emphasis on quality or process.
- Candidates uncomfortable with metrics, reporting, and accountability.
- Professionals seeking a purely operational recruitment role.
Benefits:
- Competitive compensation and benefits package.
- Strong work-life balance.
- Medical insurance coverage up to INR 5 Lakhs for employees and immediate family members.
- Personal accident insurance coverage of INR 5 Lakhs.
- Term life insurance coverage of INR 20 Lakhs.
- Community engagement and employee clubs.
- Subsidized meals and discounted health check-up programs.
- Employee wellness initiatives and wellbeing programs.
- CEO's personalized Life by Design program focused on holistic growth and fulfillment.
About IT By Design:
IT By Design is a people-first technology services and staffing organization that bridges the talent gap between the US market and highly skilled professionals across India, the Philippines, and other global locations. We partner with MSPs, IT service providers, and technology companies to build teams that are technically strong and culturally aligned.
We operate with a long-term mindset, focusing not only on filling positions but also on building careers, enabling growth, and creating opportunities for both individuals and businesses. Our global delivery model combines operational excellence with a genuine commitment to people.
If you are looking for an organization where your contribution is visible, your growth is intentional, and your work creates meaningful impact, IT By Design offers an exciting opportunity.
