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Job Summary
We are seeking a highly organized and people-oriented Sales & Workforce Operations Executive to support the delivery of professional services to Singapore Government agencies. This role combines sales administration, workforce coordination, recruitment liaison, onboarding/offboarding management, and employee engagement responsibilities.
The successful candidate will serve as the key coordinator between government agencies, recruitment partners, deployed staff, and internal stakeholders to ensure smooth manpower operations and a positive employee experience.
Key Responsibilities
Agency and Client Coordination
. Serve as the primary point of contact for government agencies on manpower and professional services matters.
. Coordinate manpower requests, staffing updates, onboarding schedules, and administrative requirements with agency representatives.
. Build and maintain positive working relationships with agency stakeholders.
Recruitment and Candidate Management
. Liaise with recruitment and manpower agencies to source suitable candidates based on agency requirements.
. Coordinate candidate submissions, interviews, feedback, and selection activities.
. Maintain a pipeline of potential candidates for recurring and future staffing needs.
Onboarding and Offboarding
. Manage end-to-end onboarding activities, including documentation, security clearance coordination, account setup, orientation, and deployment arrangements.
. Coordinate offboarding activities, including exit clearance, asset return, and administrative closure.
. Ensure compliance with contractual, security, and regulatory requirements.
Learning and Development Coordination
. Work closely with manpower agencies and internal stakeholders to track mandatory training, certifications, and learning requirements.
. Monitor training completion and competency development of deployed personnel.
. Support workforce capability-building initiatives to meet evolving agency requirements.
Employee Welfare and Engagement
. Act as a key contact for deployed staff regarding welfare, wellbeing, and workplace concerns.
. Conduct regular check-ins with deployed personnel to understand engagement levels and address issues proactively.
. Organize employee engagement activities and support retention initiatives.
. Escalate employee concerns and recommend appropriate interventions where required.
Sales Administration and Reporting
. Maintain accurate records of staffing requests, deployments, onboarding status, training compliance, and workforce metrics.
. Support contract administration, reporting, invoicing coordination, and operational tracking.
. Prepare management reports and dashboards related to workforce operations and service delivery.
Requirements
Qualifications
. Diploma or Degree in Business Administration, Human Resource Management, Business Management, or related disciplines.
Experience
. 3 to 7 years of experience in sales administration, recruitment coordination, HR operations, workforce management, or account administration.
. Experience working with recruitment agencies, manpower outsourcing, staffing services, or professional services delivery is preferred.
. Experience supporting Singapore Government sector projects or agencies will be an advantage.
Skills and Competencies
. Strong stakeholder management and communication skills.
. Good understanding of recruitment, onboarding, and HR administration processes.
. Strong organizational and multitasking abilities.
. Detail-oriented with the ability to manage multiple priorities simultaneously.
. Proficient in Microsoft Office applications, especially Excel and PowerPoint.
. Comfortable working with external agencies, customers, and deployed staff.
. Proactive, service-oriented, and able to work independently.
Preferred Candidate Profile
The ideal candidate is someone who:
. Has experience in recruitment coordination, HR operations, or staffing services.
. Enjoys interacting with people and building relationships.
. Can balance administrative discipline with employee care and engagement.
. Is comfortable managing operational matters while supporting business growth objectives.
. Has a customer-focused mindset and enjoys working in a dynamic environment supporting government clients.
Working Location : East Central
..We regret to inform that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes..
Job ID: 152582863
Skills:
recruitment platforms, Candidate Sourcing, interview coordination, Candidate Screening
Skills:
Outlook, Microsoft Office, Excel, Word
Skills:
Success Factors, Microsoft Office, Excel, hr software, Talent Acquisition
Skills:
Recruitment practices, applicant tracking systems, HR administration processes, Employment regulations, HR Systems
Skills:
SAP, Microsoft Excel, end-to-end recruitment