Systems Support Senior Analyst

Duties:

. Create technology roadmaps and have technical ownership on Unix platforms

. Work on projects related to Unix technologies

. Automate Linux and Unix related activities

. Present evidence and artifacts and generate SOP's for Infrastructure audits

. Capable of implementing industry standards for Unix environments

. Perform installation, customization and maintenance of the RHEL operating system and system software products in support of business processing requirements. Evaluates and integrates new operating system versions, drivers and hardware.

. Provide technical expertise for system transitions, migrations and consolidations.

. Test software updates and patches.

. Monitor and fine tune the system to achieve optimum performance levels in standalone and multi-tiered environments.

. Conduct system analysis, configuration management and develops improvements for system software performance, availability and reliability.

. Perform incident resolution, problem determination and root cause analysis in accordance with Service Level Agreements.

. Design, develop, recommend and implement new or revised system software, utilities and automated processes as necessary.

. Provide in-depth diagnosis for operating systems software/hardware failures and develops solutions.

. Ensure server data integrity by evaluating, implementing and managing appropriate software and hardware solutions.

. Implement appropriate levels of system security.

. Present problem analysis and recommended solutions in a creative and logical manner.

. Forecast, models, and utilizes advanced analytical tools.

. Create new procedures and processes to drive desired results.

. Identify opportunities for process and procedure enhancements to drive efficiency and customer service levels.

. Anticipate and prevent potential problems.

. Independently develop solutions that are thorough, practical, and consistent with functional or customer objectives.