Systems Operations Engineer

About this role:

Wells Fargo is seeking a Systems Operations Engineer

In this role, you will:

• Participate in complex technical issues and initiatives related to large scale applications, systems, databases, or other technical products and services

• Identify opportunity for process improvements within technical support strategies and plans

• Review and analyze technical queries to extract data, create standard databases, or perform limited programming to fine tune systems supporting low to medium risk technical deliverables

• Present recommendations for resolving complex technical queries

• Exercise some independent judgment to analyze performance trends and recommend process improvements while developing understanding of technical process controls or standards

• Work as an internal consultant regarding use of tools and processes

• Provide information related to supported system area to functional colleagues, internal partners and stakeholders, including internal customers

Required Qualifications:

• 2+ years of Systems Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Provide L2 support experience with extensive debugging experience and incident management and problem management.
• Operating Systems & Infrastructure-RHEL, Windows, NGDC
• Automation & Orchestration
  • Ansible (OS patching, BAU automation, pre/post activities)
  • Enterprise automation platforms
  • YAML-based workflow definitions
• Scripting & Languages-Shell scripting, Python
• Monitoring & Reliability: Enterprise monitoring & alerting tools, Centralized logging platforms, Incident triage, RCA, MTTR reduction, AppDynamics
• Release, Change & Patch Management
• Service Management & Governance
  • ITSM tools (Incident, Change, RITM)
  • Audit, compliance, BCP/DR support
• Security & Compliance (Ops‑Focused)
  • Vulnerability & patch remediation
  • Secure configuration enforcement
  • Service account & access operations
  • Coordination with AppSec / InfraSec teams
• Cloud & Modern Platforms
  • Hybrid cloud operations
  • Application migration support (rehost/replatform)
• Collaboration & Documentation
  • Confluence (runbooks, SOPs, architecture)
  • SharePoint (trackers, governance artifacts)
  • Take appropriate steps to bring any open support cases to resolution in timely manner.
• Provide applications and product support by checking issues in Splunk and have experience working on Splunk queries and creating dashboards and setting up notification in Splunk.
• Work on designing, operationalizing, maintaining and scaling production MW applications in Tomcat, JBoss, Apache and Weblogic.
• Identify Issue/problems related to process, assess, identify and fix performance related issues.
• Work on Deployment, Configuration management with good troubleshooting skills for MW Products
• Work on analyzing, understanding and documenting the business processes in detail where required.
• Work extensively on innovation and service improvements.
• Identify and communicate the technical infrastructure requirements.
• Support existing processes and implementing change requirements as part of a structured change control process.
• Must have experience in scripting using Batch, Advanced Powershell and Python.
• Ability to think out of the box to design, build and implement solutions across various business lines
• Strong communications skills, both in writing and speaking.

Posting End Date:

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.