Systems Integration Senior Analyst

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Systems Integration Senior Analyst- DEX to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).

NTT Data Services is Hiring!

Position's Overview

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

NTT DATA, Inc. currently seeks an Systems Integration Senior Analyst to join our team in Bengaluru.

Client's business problem to solve

We have multiple clients all over the globe and NTT is currently looking forward to serving DEX as a Managed service initiative. The DEX team will be involved in handling overall Device Analytics, DEX Operations, Platform management and Development for enabling automation and harnessing AI to bring new features for transforming client IT environment. 

As the Workplace Digital Experience Platform Administrator, you will be the main point of contact regarding platform management and optimization. This role offers a unique opportunity to work at the forefront of digital transformation initiative, shaping how organizations interact with technology. This role allows you to be a catalyst for change and innovation, working with a talented team to transform digital workplaces. Join us in reimagining the future of the workplace, where automation and innovation are key drivers of success.

Position's General Duties and Tasks

In these roles you will be responsible for:

> Monitoring platform

> Managing and Improving Platform Security

> Debug and resolve reported issues within the SLA

> Involve in Hardening, Patching, Migration, Vigilant on Scalability & Reliability

> Internal Leadership, Customer and Vendor coordination.

Requirements for this role include:

• 3-5 years experience in managing platforms like UNIX and Windows Server 2016, 2019 etc.
• Minimum 1 year's exposure to Cloud platforms and technologies. Concepts on SaaS, PaaS etc.
• 2-3 years of experience in ITIL fundamentals. Knowledge in Change Management, Ticketing tools like Service Now, Remedy etc.
• Core understanding on Windows 10, Windows 11, Macintosh, Linux etc.

Preferences:  - Optional (nice-to-have's)

• Ability to communicate both orally and written to customers and vendors.
• Knowledge in PowerShell or any Coding Language
• 1-2 years experience on Endpoint automation tools like Nexthink, 1E, Systrack, Atternity etc.
• BE, B.Tech., M.C.A. or equivalent degree with added certification is a plus point.

The required schedule availability for this position is Monday-Friday rotational shift of 9 Hrs. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime/ on-call and might have to work on weekend's basis business requirement.