Core Responsibilities
JOB DESCRIPTION
- Design, implement, and oversee Fanatics infrastructure and corporate systems across on-premise and cloud environments.
- Support and maintain both in-house and externally facing systems, ensuring operational availability and high performance.
- Provide expertise and guidance to customers, developers, and partners on design decisions for hybrid systems.
- Implement updates, patches, and lifecycle replacements for hardware and applications.
- Recommend and enforce standards, policies, and procedures for infrastructure management.
- Integrate and architect commercial application packages in both on-premise and cloud settings.
- Maintain monitoring and reporting systems for performance and capacity planning.
- Collaborate with vendors and internal teams to resolve issues and plan system improvements.
- Lead or participate in technical projects involving server technology, virtualization, storage, replication, and security.
- Provide technical support, including 24x7 on-call coverage, and plan for business continuity and disaster recovery.
- Prepare and deliver presentations to technical and non-technical audiences.
- Stay current with trends and best practices in both on-premise and cloud systems.
Required Skills And Knowledge
- Strong relationship-building with peers, managers, and internal customers.
- Experience with enterprise infrastructure on multiple platforms (AWS preferred) and on-premise systems.
- Knowledge of data center design, Microsoft Server, Linux, VMWare, SANs, AWS, Azure, and compliance standards (PCI DSS, SOX).
- Scripting skills (Ansible, PHP, Python, Bash, Terraform, PowerShell) for automation.
- Proficiency with network and systems management tools, documentation, and change management processes.
- Excellent written and verbal communication skills.
Education
Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience.
