- You would act as the key Systems Engineer to work closely with a sales representative in Enterprise customers. The Systems Engineers main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
As a Pre-Sales System Engineer you will:
- Play an integral role in new business solution pitches, foster long-term relationships, to achieve enterprise-wide deployments of Fortinet solutions and deliver meaningful results for all parties involved.
- Pre-sales - assist in qualifying sales leads from a technical standpoint.
- Ability to respond to RFP compliances and able to work on cross references and handling pre-bid meetings.
- Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features, specifications and functionality to integration.
- Conversant with networking applications and solutions.
- Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support escalation team and engineering to answer, elevate and resolve customers technical issues.
- Understand and follow escalation process
- Provide channel partners sustainable training on Fortinet solutions and competitive differentiation
- Provide channel partners technical expertise and oversight as required
- Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner's ability to sell Fortinet solutions
- Provide complex design and systems engineering configurations
- Maintain a high level of technical knowledge of Cyber security solutions and the relevant industry
- Utilize the Fortinet Sales Strategy and Solution Messaging to identify solutions for customer business objectives
- Participate in the development and support of presentations for customers and partners
- Clearly articulate technical elements of the Fortinet value proposition to customers and partners
- Contribute to the creation of case studies, white papers, and media articles for customers and/or partners
- Foster a collaborative, team-based environment, sharing best practices and building lasting relationships
- Effectively negotiate and pursue conflict resolution
- Lead strategic (organizational) opportunities and proactively provide consultative support
- Create customer documentation for POC
- Work effectively with SME, Sales and Technical Support Team
We Are Looking For:
- 10+ years experience in technical/pre-sales support as a sales or systems engineer
- Stupendous presentation skills
- 5 - 7 years experience in Network & Security
- Strong understanding of SDWAN, SDN, Cloud Security, Virtualization, NFV etc
- Preferably working in OEM.
