Systems Administrator

We're looking for a highly hands-on Systems Administrator who can own problems end-to-end and get things done quickly. This is not a manage vendors and attend meetings role.

• Fixes issues when they arise
• Builds and improves systems
• Supports users directly
• Keeps the company running day-to-day

Responsibilities

• End-user support (advanced): Diagnose and resolve real issues across Windows and mobile devices
• Microsoft 365 / Azure: User provisioning, permissions, SharePoint, Teams, Intune, troubleshooting sync/auth issues
• Identity & access: Manage Entra ID (Azure AD), MFA, conditional access, SSO integrations
• Device management: Provision, secure, and maintain laptops and mobile devices
• Networking: Configure and troubleshoot Ubiquiti environments, VPNs, switching, firewalls
• Printers & peripherals: Yes, this includes fixing printers when needed
• VoIP & conferencing: Troubleshoot Teams and AV setups
• Infrastructure: Maintain and improve cloud + on-prem systems (as applicable)
• Security: Endpoint protection, patching, vulnerability remediation
• Automation: Use PowerShell or scripting where possible to eliminate repetitive work
• Documentation: Create simple, usable documentation

Qualifications

• 5–10 years of hands-on systems / network administration

Required Skills

Strong experience with:

• Microsoft 365 / Azure / Entra ID
• Windows + Mac environments
• Networking (VPNs, firewalls, switching)
• Comfortable working directly with users and leadership

Able to troubleshoot across:

• Devices
• Networks
• Cloud systems
• Experience in fast-moving or MSP environments is a plus

Expectations

• You will be the go-to person when issues arise
• Some after-hours work may be required for maintenance or urgent issues
• You must be comfortable working independently and taking initiative

Ideal Candidate Traits

• Naturally curious and likes solving problems
• Moves fast and doesn't get stuck
• Takes ownership instead of escalating immediately
• Comfortable figuring things out without perfect documentation